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Fires & Fireplaces Derby did a fantastic job of our stove. Changing it from an inset gas stove to a Multi-fuel stove. Great communication and very professional. The lads left the area clean and tidy. Very happy with our stove. Thank you!

Owner's reply
Thank you for sharing your experience! We're thrilled to hear you’re happy with your new stove and the service provided. All the best!

We had an electric fire fitted by Fires and Fireplaces in our front room a few years ago. It has always worked nicely. So we went back to them recently to order another model, this time coloured cream, for the dining area. It was fitted yesterday, together with a slate job, by Sam and Alex - and looks absolutely super! Thanks to everyone at Fires and Fireplaces from customers who are very satisfied again with your service.

Owner's reply
Thanks for the great review David, really appreciate you taking the time to do it and also for coming back to us for another job. All of us are so happy everything went to plan and it looks great in place! All the best

The team were really helpful from our first visit to the showroom giving us plenty of options and advice. We removed a gas fire and replaced with and electric fire which included a partial alteration to an existing fireplace. Really pleased with the complete service, I would highly recommend.

Owner's reply
Thank you for the lovely review, very pleased everything went to plan. Really appreciate the recommendation and for taking the time to leave a review.

I am really pleased with my new fire place. The experience within the showroom right through to the installation has been very good. The installers were very clean and polite. Would highly recommend.

We visited Fires and Fireplaces after visiting a couple of high end showrooms and were impressed with the advice and service of the staff. Their quote for the purchase and installation of a new fire and plinth was competitive so we decided to proceed. We built the chimney breast and acoustic panelling ourselves but thought that their pricing for building a chimney breast was also good. Very pleased with the service and quality of work and would recommend.

Owner's reply
Thank you for the nice review Pat, the finished job looks amazing - well done on the panelling. Looks great with the limestone plinth!

I have known Fire and Fireplaces over 30 years. Very helpful and supportive company. They have just fitted a new gas fire in our home. Good fire ,Good service. Thank you

Owner's reply
Thank you for your kind words. We truly appreciate your support and look forward to serving you again.

We recently moved to a new house and wanted to change the existing fireplace (photo 2), but didn’t quite know what we wanted it changed to. The team at Fires & Fireplaces were all so professional and helpful in choosing our new fireplace (photo 1)! From telling us indicative quotes, coming over to the house for a survey, proposing options with a photoshop illustration, demonstrating options in the show room, to doing it all over again when we decided to go for a more modern fire instead. Tom, Bart, Tanya and the installation team were always very friendly and quick to respond to any questions. Installation was as planned and all support trades they recommended and organised for us (electrician and plasterer) were also professional, timely and did an excellent job. Overall we’re very happy with our new fireplace and would strongly recommend Fires and Frieplaces!!!

Owner's reply
Thank you so much for this amazing review, what a great transformation this was. The Cento electric suite looks stunning in the Salina grey finish! Definitely the right decision, it means everything that you are happy with it and we really appreciate the recommendation.

Having visited the showroom and selected a new electric fire, the work of removing our old fireplace and installing the new, replastering the surround and replacing the necessary skirting board, was completed within the month. The fitters were very pleasant and professional and once our room had been redecorated, they returned to apply the sealant around the fire. We highly recommend Fires & Fireplaces for their first class standard of work.

Owner's reply
Thank you for the lovely review Gill, really please your new fire turned out so well - such a transformation! Appreciate you having us do the job, it was great working for you both

I am very pleased with the service I received and the quality of the fire.

Owner's reply
Thank you very much for the review Noel, really appreciate it! Pleased you are happy with the new Gazco gas fire

I love my new fire and the team were so friendly and approachable. I would recommend this company as they are professional, knowledgable and friendly. 10/10 from me!

Owner's reply
Thank you for the great review Harpreet, really pleased your job worked out well in the end and you are happy with the new gas fire!