30+
YEARS OF EXPERIENCE
Providing Excellent Service
10k
HAPPY CUSTOMERS
Completed over 10,000 installations.
40
40+ FIRES
On live display in our showroom
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Our Services
We cover Derby and surrounding areas: Ashbourne, Burton upon Trent, Sandiacre, Uttoxeter, Belper, Nottingham etc.
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A wide selection of brands
Plenty of options to choose from.
(non-exhaustive list)
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Our customers love us
Below are genuine reviews left by our customers.
Trustindex verifies that the original source of the review is Google. We wanted a new fireplace to suit our fire, and went to Fires and Fireplaces in Derby. The team there, Tanya and Bart, both provided excellent advice on size, style and visualisation, and provided us with mock-up photos of what the final result would look like. The order was fulfilled in about 4 weeks, and the installation team were efficient and respectful of our home. The follow up support has also been excellent. We are delighted with the finished result and have no hesitation in recommending Fires and Fireplaces to anyone looking for a new fire or fireplace
Owner's reply
Thank you for your wonderful review! We're thrilled to hear you’re pleased with your new fireplace and the service provided by Tanya, Bart, and the installation team. Your recommendation means a lot to us!Trustindex verifies that the original source of the review is Google. Very good excellent
Owner's reply
Thank you for your feedback! We're thrilled to hear you had an excellent experience.Trustindex verifies that the original source of the review is Google. Wow! I'm so pleased with my new fire surround and fire supplied and installed by Fires and Fireplaces Derby. From going into the store to place my order to installation has been brilliant, staff in the store were very helpful. Alex and Sam who fitted it yesterday have done a fantastic job, it looks lovely in my newly refurbished living room. They lay down carpet so that they didn't mark the floor, they hoovered up and took away all the packaging and rubbish. Thank you so much
Owner's reply
Thank you for your lovely feedback! We're thrilled you’re happy with your new fire surround and our team’s service. Alex and Sam will be delighted to hear your kind words.Trustindex verifies that the original source of the review is Google. Fab service from start to finish. By far the most helpful of the places that I approached for advice on replacing a dated fireplace in my home and couldn’t be happier with the results. Thanks to all the team, would definitely recommend.
Owner's reply
Thank you for your kind words! We're thrilled to hear you're happy with the final result. All the best! :)Trustindex verifies that the original source of the review is Google. Fires and Fireplaces has been a brilliant company to deal with from start to finish. They provided helpful advice and information about how to go about replacing an old open fire with an electric stove and what our options were. To help us chose, F&F provided samples of various materials to look at and helpful photoshop images of different designs and products. The removal of the old fire / fireplace and the installation of the new one were managed very efficiently and with care over keeping the environment clean and tidy. All members of staff we came into contact with at F&F were professional, friendly and keen to do a great job. We were delighted with the end result and would definitely recommend the company
Owner's reply
Thanks so much Helen, really appreciate the amazing review and we're all so happy your new fireplace and electric stove turned out so well!Trustindex verifies that the original source of the review is Google. Superb service from Fires and Fireplaces. We had a problem with our fire and this company worked tirelessly to resolve the issue. Courteous, professional and knowledgeable throughout, my wife and I cannot recommend them highly enough.
Owner's reply
Thank you for the lovely review David, really appreciate and so happy that the fire is back up and running again. All the best!Trustindex verifies that the original source of the review is Google. Delighted with the service we’ve had from the first minute we entered the shop to the installation. Very happy with the fire now it is in situ in our own house. Can highly recommend this company
Owner's reply
Really appreciate you leaving us a great review Sue, thank you! Hope you enjoy your new electric fireTrustindex verifies that the original source of the review is Google. Without doubt, the no1 best place to go in Derby if you want a fireplace or fire. People there are knowledgeable, experienced,informative,passionate,friendly,clean and tidy. We can't fault them throughout. To all there,well done.
Owner's reply
Thank you for your kind words! We're thrilled to hear you had such a positive experience and appreciate your recognition of our team's effort.Trustindex verifies that the original source of the review is Google. Thanks to everyone at Fires & Fireplaces. In the shop Bart, Tanya and Tom were so helpful in ideas for my new fireplace with photos to show how it could look and answering all my many questions. Then Chris and Alex fitting the new fire and surround were lovely, did a great job and very tidy too. Thank you very much for a great service and especially happy to support a local independent business.
Owner's reply
Really appreciate you taking the time to leave a review! Thank you for the kind words - will pass them on to everyone here.Trustindex verifies that the original source of the review is Google. Couldn't be happier with our media wall and fireplace. From planning to execution the guys at Fires & Fireplaces have been amazing. Excellent communication and they did an amazing job, always very clean and precise. Thank you. Would totally recommend.
Owner's reply
Thank you for the amazing review Luca. Really pleased your job turned out so well and you are happy with everything!Google rating score: 4.6 of 5, based on 69 reviews,showing our latest reviews